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Privacy Policy

Last updated: November 5, 2026

This policy explains what the CSG Marketing platform (“Service”), operated by Christian Simpson Global (“CSG”), collects and how it is used. The Service powers the branded marketing portals CSG provides to partner brokerages (for example, Forward Realty and The Lending Pros).

What we collect

  • Account info: your name, email, role, and brokerage.
  • Profile details: phone, license number, bio, and the headshot you upload, used to personalize your materials.
  • Request data: listing details, custom text, and photos you provide for a material, including a co-listing agent you select for a two-agent piece.
  • Usage: basic records of requests, customizations, approvals, and deliveries.

How we use it

We use this information only to operate the Service: to generate and customize the materials you request, route them for approval, deliver them, send you account and service emails, and support your account. Your profile details are inserted into your own materials.

How it's stored and shared

Data is stored with our infrastructure providers: Supabase (database, authentication, and file storage) and Netlify (hosting and the functions that build your materials). Email is delivered through Resend. Anthropic processes material content when you ask for a change to a design or for a caption to be written; the request carries the piece's own text and photograph and the name printed on it, and does not carry your licence number, birthday, phone number or email address. Higgsfield generates photographs from a written scene description and receives nothing about you. The iOS app is distributed through Apple. If you connect Instagram, Meta receives the posts you choose to publish (see Instagram below). We do not sell your data or share it for advertising, and we share data with these providers only as needed to run the Service.

Instagram (optional)

You can connect an Instagram professional account so the Service can publish your finished posts for you. You sign in on Meta's own page and choose which account to connect. We never see your Instagram or Facebook password.

  • What we receive and keep: the connected account's Instagram ID, username and profile picture, and an access token Meta issues to CSG Marketing for that account.
  • What we do with it: publish only the posts you choose, with the caption you confirm, either when you tap Share now or at a time you schedule with "Post it to Instagram for me"; and show you the link to the published post. Nothing is ever posted that you did not choose.
  • What we do not do: we do not read your messages, comments, followers or insights, and we do not use your Instagram data for advertising or share it with anyone.
  • How it is held: the access token is stored on our servers only. It is never sent to your browser or device. To publish, your post's image is converted to JPEG and served from a public link, as Instagram requires.

Removing your Instagram data

  • In the Service: open More, tap Instagram, then Disconnect. We delete the stored token and account details at once, and any post scheduled to go out automatically turns back into a reminder.
  • From Meta: remove CSG Marketing in Instagram (Settings, Website permissions, Apps and websites) or in Facebook (Settings, Business integrations). The token stops working immediately.
  • By email: write to brett@christiansimpson.global with the Instagram username, and we delete everything we hold for it within 30 days and confirm by reply.

Posts already published stay on your Instagram until you delete them there.

Email the Service sends

Some email is sent because a person asked for it: a welcome message with a first password, or a finished piece sent to you by an administrator. Other email is sent automatically on a schedule, with nobody pressing a button — a birthday post on the day, automatic content when a scheduled series runs, a weekly rate update for mortgage brands, and notices to a brokerage's administrators as work moves through approval. None of it is marketing, and we do not send marketing email.

What is public and what is not

Finished marketing pieces and headshots are served from public links so they can be posted to social media, printed, and shared — anyone given one of those links can open it without signing in, and links can be forwarded. Rosters and onboarding uploads are private and require a signed-in session. Database records are fenced per brokerage, so signing in to one brokerage does not show another brokerage's records.

Retention

We keep your data for as long as your account is active or as needed to provide the Service. You can request deletion of your account and associated data.

Your choices

You may update your profile at any time, and request access to or deletion of your data by contacting us.

Contact

brett@christiansimpson.global.

Deleting your account

You can delete your account from inside the app or the portal, on your profile screen. This removes your sign-in and your roster profile. Marketing pieces already delivered remain with the brokerage as its own business record, with your profile no longer attached to them.

Last updated 5 November 2026.